Shipping policy

This document sets out the shipping policy that applies to customers that make a purchase at Kustom Kreationz by Kila. If you have any questions, please contact our customer service team at kila@kustomkreationzbykila.com.
Shipping Options & Delivery Costs
We offer: 
Free Standard Shipping
Order Processing Time
Please allow 3-4 business days for processing.
Allow 5-7 days for shipping after processing.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order. Shipping is permitted to P.O. Boxes
International Orders
Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.

What? Who? How?

How do I install these covers?

All Switchplates can be easily changed in less than one minute with nothing more than a flat head screwdriver... or a dime. Really... the edge of a dime is the same size as a standard sized flathead screwdriver.

Click here to watch this short video on how to install

What's the best way to add a splash of color to a room without actually having to paint a wall?

 A custom-made Light Switch Plate is that something special add the SPARKLE to your room. These switchplates give you the opportunity to show your personality and change the décor in your space with minimal effort and cost. Plus... there are so much better than those, boring white electric outlet plate.

What are Kustom Kreationz by Kila decorative switchplates?

Our decorative switchplates are the MASERATI of light switch covers. Our designs are created using premium fabrics, vinyl, plastics and all switchplates are made of unbreakable nylon.  Yes, they are built to last a lifetime and beyond. We take plain white outlet covers and turn them into works of art.  

Who are they designed for?

These switchplates are created for everyone, but they are especially great busy women on the go who love the versatility of effortless and stress free décor transformations.   Our designs are the perfect complement to college dorm rooms, as well as, ideal for parents wanting to wow their children with amazing décor.  Our designs add sparkle to offices and new homes and are really beneficial for new home owners and those will small apartments. They also are amazing gifts for all occasions.  

How are the items packaged?

Each design is packaged for shipping in a beautiful opaque organza bag and is handmade with love.  Make sure keep the bag to store the plate, when you change to one of our other switchplates. 

Do you accept custom orders?

Yes, we can make custom designs for you for an additional fee.  Contact us at kila@kustomkreationzbykila.com today to make the magic happen.

Shipping and Returns

How long will it take my package to arrive?

All items are packed and shipped securely and carefully.
Items are shipped from the Southeastern United States so you will receive
it in perfect condition within 7-10 business days.

*Please allow 3-4 business days for processing.

*Allow 5-7 days for shipping after processing

Click here for our Shipping Policy

What is your returns policy?

EASY RETURNS. We have a 14-day return/exchange policy, you can always contact us for any return question at kila@kustomkreationzbykila.com

Click here for our Refund Policy

Are the switchplates made in the USA?

All items are handmade and designed in the United States.. Our team ensures high-quality products by using premium materials and careful production methods. 

How do I contact you for queries?

Contact us at 
mailto:kila@kustomkreationzbykila.com or 1-937-738-1233 for all other questions and inquiries.