We treat each order with the love and care it deserves. Rest assured, your new piece of home art will arrive First Class via our trusted carriers, because we know you can't wait to add that personal flair.
- All orders ship from GA and orders are processed within 48-72 hours.
- Returns are accepted within 30 days.
- Free shipping on all orders.
Click here for full shipping & return policy
This document sets out the shipping policy that applies to customers that make a purchase at Kustom Kreationz by Kila. If you have any questions, please contact our customer service team at
kila@kustomkreationzbykila.com.
Shipping Options & Delivery Costs
We offer:
Free Standard Shipping
Order Processing Time
Please allow 2-3 business days for processing.
Allow 3-4 days for shipping after processing.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order. Shipping is permitted to P.O. Boxes
International Orders
Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.
